Hanoian Central Hotel & Spa

Our stay at Hanoian Central Hotel was wonderful. The staff went above and beyond, surprising me with a cake and singing a birthday son, such a delightful and thoughtful gesture! I enjoyed the delicious breakfast, restaurant staffs were also excellent, you feel that they were near you all the time. The location is very good in the old quarter. It was easy to go to tourist attractions like Beer Street, Night Market and Hoan Kiem Lake, and it was nice that nearby tourist attractions were also a quick car ride away. It was a place that left such a good impression that I would like to visit again if I come to Hanoi in the future!

I was traveling solo and felt incredibly safe and welcomed at this hotel. The staff were attentive and genuinely friendly, always ready to answer questions for help with directions. I loved the vibe quiet, but not isolating. My room was just the right size, with everything i needed. The bed was comfortable, wifi was strong and the breakfast buffet had something different every day, which kept things exciting. They also helped me plan my day trips without trying to upsell anything. It felt very honest and customer focused. I appreciated that a lot. I would absolutely stay here again and recommend it to other solo travelers looking for a stress free, central stay in Hanoi

We traveled across Vietnam for 3 weeks and this was hands down the best hotel we stayed at. From the moment we checked in, everything was smooth and welcoming. The lobby smells great, the rooms are spotless, and the staff were always available to help. We booked a Ninh Binh tour through this hotel and it was perfectly organized. The guide was professional, the lunch included was tasty, and we had the chance to visit an authentic village and cycle through the rice fields. We also tried the spa at the hotel, it was a great way to relax after the tour. The massages was professional, the room was quiet and the service very respectful. Highly recommend including it in your stay

The hotel is located in a comparatively quieter streets of old quarter. Its a good location just few minutes walk from all the frequently visted places by tourists in old quarter. The hotel is clean and staff right from the boys who help you with luggage to the management staff all have been nothing but kind, welcoming and helpful. I would like to mention Mr Tommy who has been in touch since our reservation much before with left for Vietnam and has been kindly replying to all my queries even some not related to the hotel but generally about Vietnam. He is such an amazing and kind person. He goes above and beyond to makes sure all his guests comfortable. Breakfast is good too although we were always rushing and didnt get time to enjoy the awesome spread at lesuire. The staff were kind enough to let us pack breakfast for our long connecting early morning flight as we were rushing. Thank you Mr Tommy for your hospitality and if we vist Hanoi we defenately will stay at Hanoian Central hotel and recommend your hotel to all our friends and fanily.

Our experience at this hotel was great. Nothing was too much trouble. Daisy at reception was fantastic as were all other staff, my wife was unwell for a couple of days while here and they were very kind and caring bringing her food when she was unable to leave the room and anything else she required. The breakfast was great with both buffet and order options. It is in a great location and walking distance for all the sights and markets to visit, with great coffee shops in the same street and also near really good food. I would definitely recommend this hotel and would be happy to stay here again. The room was very clean with both a comfortable bed and great shower you will not be disappointed. Thanks again to Daisy and staff for making our stay unforgettable.